Basic Tips for Small Biz Social Media Marketing

Published by: Karen Teeters on 8th Jul 2011 | View all blogs by Karen Teeters
How Do I Figure Out Social Media Marketing for My Small Business?
 
Or What do I do first? 
 
by Karen A. Teeters
 
 
 
When I go to networking meetings and share with other small business owners my specialty of creating websites and online marketing consulting, I always get asked about  the mystery of that latest buzz word, social media marketing. They are frustrated and say things like--I have a Facebook Account but I don't know what to say and what is Twitter for--?
 
Get Results
 
Are you one of these confused business owners? Many small business owners already have a website. They may have started a blog. They might even have a Facebook profile, a LinkedIn profile and maybe even a Twitter account  but most people are clueless when it comes to having a social media marketing strategy that will actually get results-people signing up for their newsletter or even people inquiring about their services from online efforts.

 
Excellent Website Presence
 
The simple thing that I advise is not to worry about becoming an expert in all of these at once. Before you as a small business start microblogging on Facebook or Twitter or joining  business groups on LinkedIn, I recommend that you have an excellent website presence that people feel is easy to navigate with a compelling what's in it for me statement and purpose on each page. In other words, before you take all that  time to put together your social media profiles and figure out  how to word your Facebook and Twitter comments, make sure the business home you are welcoming these prospects to is professional and effective.
 
I guess it is obvious since I am a  a website designer and developer that I would be  aware of this  essential.  As an an avid  and enthusiastic participant in social networking myself, I do love to follow other businesses. After reading intriguing comments on Facebook or Twitter, I always link to the listed website to find out more and I am often disappointed at what I see! Maybe you have had this experience too.
 
Don't Make Me Think!
 
So many small businesses may have started their businesses five or more years ago and have not done anything new to their websites since then!  This is a huge mistake as the online strategies and opportunities are changing daily! Making sure your site design is up to date, clean and easy to navigate with  the latest information on your company is just basic today. I recently read the excellent  web usability book by Steve Krug titled Don't Make Me Think which is the perfect advice as you review each page. Make it easy and keep it updated! There is so much more than creating your basic pages. Starting a blog to set yourself up as an  authority in your field is one. Making sure each  page has a clear purpose and a call to action for your prospects is another. And making sure there is an opt in box to sign up for newsletters and to keep track of potential leads is really key and not to be overlooked.
 
As I explain these details to fellow business owners, I usually end up offering a free evaluation of an owner's website so that I  can make a few recommendations. Once you have a site that is going to work for you and your customers, then I offer my insights on successful blogging tips and which social networking sites would be most successful for particular businesses.
 
Your Website needs to be an Inviting Home
 
So next time you get frustrated about how to use social networking, take a look at your website first and make sure it is an inviting home for your potential new guests! That is your first step to figuring out Social Media Marketing. Stay tuned to this blog for more tips.
 
For more tips on social media marketing, follow this blog and visit Karen Teeters' website at FiveStarSiteMakers.com. You may republish this article in full. Just make sure you list this paragraph and provide a link.
  

Comments

2 Comments

  • Joan Romeo
    by Joan Romeo 10 months ago
    Karen, you bring out an excellent point about making sure the house (website) is in order before you invite guests (potential clients) to it...great article!
  • Karen Teeters
    by Karen Teeters 10 months ago
    Thank you, Joan. I love sharing tips that I know work. Online marketing and social media are not easy and they take time to master. But having the professional, well designed, well written, well thought out website first is definitely the key.
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